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  • Was recommended to this company by an attorney friend. Signed up and paid right away. I was promised a lot up front. They sent out letters to all my creditors. Then I never heard anything. I forwarded all my mail to them and never got an update or status. Obviously I have no idea how this works hence the reason I hired them. I expected to receive updates or let me know what was going on as I was clueless. After talking to some of my creditors they just made issues worse for me as now creditors are telling me I was trying to say they are falsely charging me & reporting wrong. I finally cancelled my membership for credit check. 3 weeks later I received an email from someone who I had no idea who it was stating I needed to activate my credit check. I explained to her I was unhappy with service, she told me that she was the person who "solely" worked on my file and she's not sure who I had been emailing. I had never heard from this girl and now she was solely working on my file for 4 months, never once said anything to me in 4 months while working on my file. Proved my point exactly that there is no customer service or anything. Very disappointed. Then I was told that the manager would call me to discuss this matter, & I never received any phone calls. Horrible customer service. Would not recommend them to anyone.
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