I have loved this Fry's since it reopened last year. I spend a lot of money here. My last shopping experience was disappointing and frustrating. I got home missing several items. This is the 3rd time this has happened to me at this store. When I talk to anyone in the store (most recently an asst. manager) about this there are no apologies. All 3 times were like this.
A while ago, I purchased shrimp at Safeway and got it home to find it was spoiled, I returned to the store and the manager replaced double the shrimp and refunded my money. Now, that's customer service.
Fry's may offer good prices but you can't put a price tag on good customer service.