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  • OMG what a terrible experience at Dick's Sporting Goods at Scottsdale Fashion Square Mall last Saturday, 7/30/16! "Bo" in the bicycle department was rude, tried to intimidate me by speaking loudly and over me, and finally just flat out said he didn't have time to look up my warranty info when he found out I bought my bike at Tempe's Dick's Sporting Goods!!! Rather than telling this rude, young man off, I grabbed my bicycle and took it to Tempe. His manager was apologetic and appeared surprised when I told him about my experience and the fact that Bo told me he didn't have time to find my warranty info. Btw, once I started walking away with my bike, Bo was yelling out..."I'll fix it for free"! Really? Because my warranty plan dictates my tuneup and first flat tire service IS free! The only way I would be happy with Dick's at Scottsdale Fashion Square Mall is by never having to see or deal with Bo ever again!!!!
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