Greg is extremely friendly and knowledgeable about policies in an on-the-spot manner, which is very reassuring. By answering just a few of his questions, Greg immediately knew the best policies for me and my family without having to do a lot of checking. He's answered all of my calls same-day, but since signing up I really haven't had any problems with my policies or Farmers. Greg is providing a great service, and everyone in the Vegas area should try to take advantage of it.