Went on Sunday...really busy day and all of the eateries had lines and only a few seats available in the dining area. This was the first and last time I will ever order from this one. The cashiers line wasn't too bad. I had 3 people ahead of me and about 3 more that had placed their orders and were waiting. The cashier spoke in short hand (just kidding), however if you were not aware of the menu, you weren't given much opportunity to make up your mind. It's best to know exactly what you want, even if you've never been there before. The area behind the counter wasn't very spacious and there were about 5 people working. (Your cashier, 2 cooks on the grill and 2 people bagging the orders and preparing trays). There was a lot of clanking and movement on the grill, leading you to believe there was a lot of cooking going on. Well, I ordered Fries and Steak sandwich (no cheese). My fries were hot, however had so much oil that I could have used the excess to cook something else. My steak sandwich was lukewarm... and that's being kind. I didn't not want to deal with the crowd and then trying to find a table. I ate my heart-attack on a plate, even though I was full. I was completely dissatisfied. So, Thanks, but NO THANKS.