I absolutely love Panera, and have been a faithful customer for yearssssssssssssss, but today I am so upset by the service I received and never have I ever experienced bad service from any Panera Restaurant. to my fault I ordered the wrong soup at the kiosk which took the server/delivery girl over the edge she snatched the plate from me rolled her eyes and walked a way at this point I got up to go and retrieve my own food, which she then grabbed it from the counter before I could get it myself pushing it at me. I will NEVER patronize this Panera ever again. You guys might want to get some tips from the Chic-fil-a folks, this person would not be apart of their team!