The food was great except the kale chicken. Asked for a new plate because it was wilted and burned. When the new plate returned it was filled with metal shavings. The line staff was rude and would not take the kale off the line as I watched them attempt to serve it to another person. Once I got loud she decided pull it from the line. The manager thought the whole thing was funny and blew it off saying "oh it's just the scrubber we clean with". After demanding he did refund the order. We received an incident report to fill out only to have it ask for our social security number. What?!!!!! No!!!