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  • I came into this store without the help of my handy dandy yelp app.. and boy was that a mistake. My next mistake was choosing this store over sephora.. But in my defense I wasn't really looking for this store. We were in the shopping area running some errands, and we happened to walk by. So I figured I'd buy a couple things that I was missing which I normally buy at Sephora. The service here is horrible. I needed help finding some things, I wanted to switch brands of what I already use. So I needed something comparable but no one came to my rescue! I walked through the whole store and still no one approached me. Some were busy with other customers and the others were in their own conversation. After a few failed attempts at getting their attention, I gave up and decided to figure it out myself. Once I really started looking through the product, I noticed everything was either on the floor or out of stock. I couldn't find anything similar to what I was looking for, so I decided to buy two eyebrow pencils as well as cover up instead. So I grab them and I start walking around again, at this point I'm just seeing if anything else catches my attention. I was wasting time waiting for a friend also. While I was kneeling to see the bottom shelves, the same employee walked by 6 times! Didn't say a word and would just stare at me, so I ignored her. Where was she when I needed help? So I moved on to the next aisle and it only took a couple of minutes for their "security guy" to start following me. He wasn't in uniform so at first I didn't notice him but then it became apparent. I was actually being watched, which was hilarious to me since I walked in completely empty handed, no shopping bags, no purse and I didn't even have pockets! Lol As soon as my friend met up with me we stayed for a few more minutes and he also noticed that the guy kept following us. So I just put all three items down and decided not to buy anything.. it became so uncomfortable being there even though I did nothing wrong! But that's what I get for choosing Sephora's ugly step sister! Never again..
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