Disappointed before I even got a manicure... showed up at 9:34 when my appointment was scheduled for 9:30 and as I was walking up the woman in front of me unlocked the door to open the nail salon for the morning. So when I walked in there was obviously no one there but the receptionist... Very confused, I told her I had an appointment at 9:30 (all the while wondering why they would open late when they knew they had appointments booked?) She told me yes I was on the books and my nail tech I scheduled with was on her way. NOT acceptable to be late as a service provider when you have clients waiting. Should have stuck to being a walk-in and probably would have gotten better service. A salon of any kind should never open at the exact same time they book an appointment. I didn't have super high expectations because I know it's just a get-in-and-get-out type of nail salon, but still. Very unprofessional.