Wow so it seems like these lowlife's have a real con going here. Same as everyone else on here. My wife set up the appt before going out of town. The guy shows comes inside steams a little area then goes into sales pitch of how carpets are so bad etc... it'll cost 180 to do. Then calls the "supervisor" he says supervisor said 170 I say no again. At this point I'm getting pissed. Then says 125. At this point I tell him get his s@#t and the f#$k out of my house. Read reviews do not use them! You will regret it.