Nate Clark and Dustin were friendly, but not pushy. Nate really knows his cars - and I consider myself a "car-guy," but I was very impressed by what he knew about each model and the differences. They negotiated a fair price for a vehicle that we shopped around a lot for. The paperwork was ready when we arrived, and there was no "hard sell" on any extras. Just a very positive experience. I will go back the next time we are in the market for a car. Top notch.