I've never had any issues coming here. Working in Gastonia, I'm able to frequent this location a lot during lunch. My food is usually never ready, I probably get there too soon anyway so it's ok. It's always fresh and hot. The servers working in the takeout/to-go area are always friendly and helpful and I'm also always greeted when I walk into the building.
My favorite wings are the mild, medium, teriyaki and lemon pepper wings. I love the boneless wings in both lemon pepper and bbq flavors.