| rev:text
| - By far the WORST dining experience I have ever had. I have never been treated more rudely. Came here today with my family to have a nice lunch while out shopping in Old Town. Three of my family members ordered the Baked Ravioli, I ordered the Manicotti, and two others got Fettucini Alfredo, and Spaghetti with Marinara. We were not given any bread, so we ordered some garlic toast for $6. Each of our lunch plates cost $8 each, and were a la carte. When our food came out, everything looked fine except for the ravioli. There were literally 4 pieces of ravioli on one plate. 4 small pieces of ravioli for $8. That's not enough food for one person. We had to make an extra order of the garlic toast for another $6 so the ones who ordered ravioli could have some extra food. I got two pieces of Manicotti, which was okay. My sister was upset, and decided to talk to management about the portion sizes. The owner of the restaurant came out, started YELLING, and saying that she didn't care, and that if she comped meals of everyone who complained to her, she'd be out of business. WOW. My sister said that they should make people aware of how many pieces of ravioli come on the plate, and she said, "We never tell people that. You guys actually got two pieces of Manicotti and you were only supposed to get one, so that should make up for it." We were all very calm, and she kept raising her voice and being completely rude. She doesn't care about customer service. My family was visiting from out of town and this was our last day to spend together. We were just trying to have a nice lunch. We weren't asking for a refund, we just thought it would be nice if they could give more ravioli to the ones who ordered that, or at least comp the garlic toast we had to order just to give us more food. We paid $80 for that meal and everyone was still hungry when we left! They also told us after the fact that they normally give free bread before the meal, but they didn't do it for us. I have never been treated so rudely or had an experience like this before, especially not from the owner of the restaurant. I've eaten at plenty of restaurants in Old Town Scottsdale and never had an experience like this. I guess I will stick with Grimaldi's that's right down the road. Better food, and better portions, and the staff and owners are friendly and care about their customers and repeat business. Diana, you should be ASHAMED of yourself and the way you run your restaurant. That's exactly why on the day after Christmas, at the lunch hour, that your restaurant was mostly empty. The food wasn't even good enough for the prices you are charged. I've had better food at Olive Garden, and that's sad.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)