I've been coming to thus place since they opened up my 1st impression was this place is AMAZING, regardless of the fact that the ambience is so dull the food made up for it. The latin rolls are by far the best I've had here in the valley and their calamari salad the first few times was excellent, but there's been quite a few problems I've encountered my last visits and I just keep giving this place more chances but last night was the end of it!!! I had the cielo mar y tierra roll which is covered in panko and deep fried the chicken, beef tasted like it had been cooked days before not fresh at all, and the oil that the roll was fried in must have been old because it made the roll taste funny and this has not been the 1st time this happened to me here my buddy ordered the gordon blue and had the exact same problem and when I ordered the kamasaki roll and didnt like it because the rice tasted odd the waitress did not wanna fix it for me nor even bother getting a manager to check out the situation so I ended up paying for something I didnt eat she was rude about it too! The calamari salad was blah and there was only about 5 other seated tables in the restaurant and we waited forever for our food to arrive. Lastly we had the "deep fried" ice cream which was hard as a rock when it got to our table we had to sit around and wait for it to thaw out a little and I didnt even bother to point it out to the waitress she would have done nithing anyway, overall I have eliminated this restaurant from my faves list and would not go back by any means unless they'd step theyre game up and take food and customer service seriously what a shame because their latin roll menu has so much to offer and the cooks are just not putting any effort in what they do. I only gave it 2 stars because at one point they did serve outstanding food but the customer service has always been terrible