I would love to give no stars, but that is obviously not an option.
I had my appointment scheduled for 12/28. When I arrived, the young lady handed my two forms (1 which was a Care Credit application), never said anything to me. She then walked away from the desk and never came back. Finally Kelly, the technician, came to get me and I still had the forms that were initially given to me. We went to an exam room, she completed 2 procedures on me and proceeded to inform me that there was nothing wrong vision and all I needed to do was get a pair of readers and that it is very common as we age to need readers. She also kept repeating that the strength of the readers are based on a persons age. I explained to her that I have been wearing trifocals for more than 8 years. She asked to see my glasses and advised that all I have are readers.
Left the appointment completely frustrated, scheduled two other consultations with other facilities, have had exams and have received the same diagnosis from those facilities which are completely different than this one.
Are they hiring individuals that don't have any experience or was my procedure not going to be profitable enough for them?