Let me start off by saying we read the reviews about this restaurant before we went and honestly if it wasn't for the special anniversary dinnner for my in-laws that we were attending there we would not have even tried it. But since we HAD to go this is our review;
We decided to go in with an open mind and not let the reviews we read tarnish our opinon of the place and let the food do the talking. When we walked in the decor is beautiful and there is a tropical waterfall and pond with gold fish swimming in it. Our spirits were lifted as we now had hopes of a delcious meal. We were severely let down and disappointed. We have been to several asian buffets and this one is by far the worst we have ever been to.
We were a large group of about 30 people and we were in their large "party room".
Service: Not good.
They had only 1-2 wait staff that did not understand much English and it took forever to get drinks refilled and our used plates picked up. They would come in about every 30 minutes to pick up the dirty plates and would not refill drinks until after ALL the plates were picked up.
Food: Not good.
They did have a number of different things to chose from but most of it did not taste good. We kept trying different things hoping to find something edible for the $10 a person we paid (plus the cost of our drinks) but we didn't. As a matter of fact my wife became sick and one other person did not feel good after eating their food.
They have a number of different flavors of frozen ice cream in a freezer like the kind Baskin Robins uses so you have to reach in and dip your own ice cream out. So now you have 100's of different hands reaching in to get their ice cream. I LOVE ice cream but there was NO WAY I was going to eat it after all the kids and people reaching in there to dish out their ice cream. They use only one ice cream scoop for all of the different ice creams and no one was washing their hands. Thats just nasty and unsafe!!
For people allergic to tree nuts it is dangerous to be using the same scoop for all ice creams since some ice creams have nuts in them. Plus we heard from others in our group that were brave enough to try the ice cream that it was hard as a rock and almost impossible to scoop out.
Some of our group were noting even eating or not eating much and planned on going somewhere else to eat dinner after the party.
Cleanliness: Good.
We were satisfied with the cleanliness of the restaurant but not enough to make us go back for food we won't eat.