I've been here for a little over five months now, and so far everything's been great!
I had some problems with my dog being loud during the day while I was at work because of her separation anxiety. Dana was very understanding and patient while I was trying to find a way to solve the problem.
I haven't had very many issues with anything breaking. One time I put in a maintenance request online and after a week of it not being resolved I called the office and they got it handled that day.
Everyone I've talked to in the office as well as the maintenance workers have been very nice and helpful.
They do add on a CAM fee every month of about $20-$25, I wasn't aware of it when I moved in but it could be that I just skimmed over it while reading my lease agreement. But the complex always looks so nice and well maintained so it's nothing to be upset about (besides people not picking up their dogs' poop, but they provide bags so that's not really the apartment complex's fault).
I have seen a lot of reviews about people having a bad experience when they decide to end their lease, so hopefully that process goes smoothly when the time comes!