I had a birthday massage here, I called ahead five days in advance and I got one the day and time I wanted. They have a strict cancellation policy.... so do not miss your appointment or call if you have to cancel when they ask Otherwise you will be charged.
I have not had a ton of massages in my life but I have had enough to know mine was pretty a-ok. Nothing mind blowing but good enough and definitely relaxing. I would be sure to discuss pressure and specifics etc ahead of time with your masseuse. They say arrive 15 minutes early... I would do it. I got there right on time for my scheduled massage due to the bad weather that day and I shaved about 5-8 minutes off of my massage time. It was just shy of the full hour I paid for.
I am sure they do this for scheduling purposes. It is a very nice clean atmosphere and the music was decent. Its very good value considering most spas charge 65-100$ an hour. Depending on where you are. Its not the best but it will do the job.