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| - After ten years of this being my grocery store because I shop Krogers in the midwest. I am fed up with this location. Many snarky comments and horrible service time after time. Today, I returned a full bag of potatoes because I had to throw five away before peeling five that had worm holes and I just threw half a bag away last week. So after waiting at the customer service line (aka pay your bills that have nothing to do with grocery shopping), the lady politely refunds my $4 bag of rotten potatoes. The guy then comes over, grabs them and snarkly says "rotten, ha, not". He proceeds to carry them past two more workers, says look at these "rotten" potatoes. Then I was headed to produce and he carries the potatoes past yet another employee, saying "ha, look at these "rotten" potatoes, a customer returned". I called him out on it and said, I was the customer that returned the potatoes and I heard all of his exchanges and he walked away ignoring me and denying it, while the other employee was trying to hide the smile on his face.
On another occasion, the check out clerk called me "one of those" when I presented my coupons.
On another occasion, they had no lines open and said I must request a line to be open or use the self checkout.
I am too upset to keep going with the "thanks for being a customer" one liners, I have received from the employees of this location.
So glad I found yelp and no longer send emails to managers that just don't care.
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