Dear China Tango,
I cannot resist coming back for more of your delicious, fresh tasting & clean looking food!
Often I am either ordering take-out, dine in or delivery.
I'm very picky when it comes to Chinese restaurants & the fact that I can physically see inside your kitchen & observe the cleanliness is a huge contributing factor as to why I keep coming back.
(Not to mention that almost every dish I've tried tastes phenomenally delicious)!
Now if only you guys over there can come up with a better strategy for those of us who call in orders for pick up & don't have time to wait in your long line of patrons ordering off your menu!
The other night I was on my way into my nightshift & called my order in so by the time I arrived to pick it up I did not anticipate the long line that cut down the middle row of your patrons dining in as I stood uncomfortably between side by side tables while families were eating!
I'm sure they were just as uncomfortable as I was standing right next to a diner close enough to be within his personal space!
There must be another way you can line us all up when you have more than 3's a crowd at your register!
Finally, I need to point out to you that the whole point of me calling in my order ahead of time for take out is all about having my food ready for me to be in and out of your restaurant within a quick reasonable amount of time.... I got caught up with your established line of guests & knowing my order was waiting for me as I was on my way into work, I ended up taking the initiative to excuse myself to walk right up to your second register & request that I pick up & pay for my take out immediately!
Please consider posting a sign that says "pick-up here" or make it known that customers who call in orders ahead of time can just walk up to your second register w/o the long wait in line times......