I was originally refered to dr. Hsuing but saw dr. Kim bc by the time I was ready to make the appointment my doc was out of town. I'm glad I saw dr. Kim. He was very cordial explained everything in detail and most importantly made me feel comfortable. We spent ample time discussing my issue and possible treatments before the exam. He understood that I wished for the least invasive solution (we did end up having to to do a treatment based on the exam results), and then after the procedure we had a good discussion/explanation of what was done & further course of treatment. He also gave me a coupon to make sure I could afford the needed medication. Patient centered care all the way!