First few visits was decent at this location. I did experience a some of the issues others mentioned as far as technicians disappearing multiple times, the end product does depend on who you get...but after this last visit I can clearly see they don't focus on long term clients and just want to nickel and dime you on every little bit. This place was already high but it just continues to get worse, especially since the owner 'remembers' all of these charges after a few visits. And their customer service could be better. I'll just take my business elsewhere.