From the moment we entered the showroom as first time customers, we were treated as if we had been Lexus customers for years. Very friendly and accommodating staff, and best of all, no pressure ! The atmosphere was very relaxing - by far our best car buying experience in over 20 years of buying cars. Although we arrived at the dealership in the early evening, we never felt rushed to get something done before closing - we were given ample time to test drive the vehicles we were interested in. Then once we settled on which Lexus to buy, our sales rep Rick White patiently worked through the financing paperwork with us. Sales Manager, Jim Stone and Finance Manager, Richard Kaye were both instrumental in the process and wonderful! Meanwhile, the detailing crew was giving our new Lexus one final wash before we drove off the lot. Their attention to detail throughout the dealership was impressive.
Their level of service was absolutely a 5 star! Rick even stayed with us beyond closing time to give us a thorough tutorial of the features of our new Lexus. They genuinely cared about our satisfaction from beginning to end of the buying experience!