I come here for convenience and I'm starting to see they are not very convenient. Seriously thinking about changing my eye care professional. Ok got my eyes checked 2 months ago want to order lenses online call to get my prescription and they cant give it out over the phone. What? Why not. I have to show ID or they can fax it?? Last I checked you don't show ID when you receive a fax. Totally inconvenient I shouldn't have to come down there to get my eyeglass prescription. Extremely frustrating. Also they refused to give my prescription over to Warby Parker when I signed a consent for release. Again inconvenience.