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  • Don't waste your time or money. It was so bad I asked for, and was denied, a refund. Behold, the email I sent management concerning our terrible experience: "My husband and I visited Bonnie Springs almost ten years ago and had happy memories, so this past weekend when we were in town visiting we decided to take my brother and sister-in-law and their daughters (5 years old and 3 months old). Unfortunately, we felt that the quality has severely declined since our first visit to Bonnie Springs. Specifically: * There were only three animals available to pet in the petting zoo (all deer). We saw one goat napping in the shade, and all the rest - ponies, etc. - were fenced in and unreachable. * The deer were extremely aggressive. I couldn't even get the food that I paid for - they all shoved me out of the way and it fell to the ground. I grew up around horses and cows and I know how to stand my ground around pushy animals, but this was above and beyond. A little girl got bit right when we walked in, and that combined with the deers' pushiness made it so my niece was too scared to go near them. * The deer did not look healthy. One even had a gory open sore on his hind end. * There were employees raking the pens when we were there, emitting unhealthy clouds of dust and feces all around us (we left much sooner than we would have otherwise for this reason. We felt like we'd been chased out.) * We were excited to see the wax museum, but the person at the front desk didn't make it clear when we asked about it that it was guided tours only. We were disappointed to see that it was locked up. Also, when we arrived we asked when the shoot-outs happened and were told that the next one was a couple of hours in the future (later than we intended to stay). We took our time as we entered the park, looking in shops etc., then when we got to the top of the street we realized the shoot-out had just ended and that we could have caught most of it had we been informed when we bought our tickets that it was in progress. Plus sides: The location is just beautiful (we saw burros on the way in!), and we did really enjoy the turtle pond, even though a machine ate my quarter : ( Thanks for your time, Jessie Jensen" AND AFTER ALL THAT, THEY REFUSED TO GIVE ME MY MONEY BACK. $47 I'll never see again. Poor, poor, poor experience. Save yourselves!!!
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