The staff is extremely friendly and their black milk tea is decent. I recommend the Vietnamese ice coffee, the Thai dessert, or the pennyworth tea. All good flavors. Haven't tried the shaved snow yet but look forward to. The only pet peeve I have is their writing on the plastic seal of the drink. One time I brought the drinks home on a rainy day and the ink started coming off. They ought to write which drink is which on the cup itself rather than the seal.