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| - If Starbucks operated with the swiftness with which I witnessed the young lady taking orders at Bertha's Cafe on Saturday (Aug 15), I don't think any Starbucks lovers would ever make it to work unless they happened to be one of the first 5 or so people in line.
In other words, a few days after opening in its new location, Bertha's is still working out the kinks in the ordering system, and clearly training new employees.
That said, I found the food to be fantastic given the price point. For what I recall being $5.50, I purchased the Breakfast Torta, and I loved the flavors. I didn't care for the Torta being reheated in the microwave (because it spoils that beautiful pastry crust), but I guess heating it in an oven would take too long for a quick breakfast. But, given the price point, I'm not going to knock them down for microwave use. I ate with my parents (both of whom ordered the Breakfast Torta) and my brother, who ordered the "Sausage and Eggs". Word to the wise: "Sausage and Eggs" is the Bertha's cafe equivalent of a McDonald's Sausage McMuffin, but much tastier (from what I am told) and much more natural looking. Once I figured out it was a sandwich and not just sausage and eggs, I wished I had ordered that instead of the Breakfast Torta because it looked amazing.
The staff were all well-groomed, attractive females. Can't say I didn't enjoy that. But, more importantly, they were nice people who you'd expect at a "mom and pop" place, rather than some chain. As much as I thought they needed work on their ordering system, it was actually enjoyable to see them working hard to make everything right, and working to improve. Nice to see that sort of entreprenurial spirit. Had I been in a rush, I might not have appreciated that quaint aspect of the meal as much, but I wasn't in a rush, so I enjoyed watching them work on their ordering system (note: I'm not talking about a POS system... they're old-school with tickets and a cash register) and enjoyed the time with my family.
I thought the food was very good and warranted a 5 star rating at this price point, however, I can't give Bertha's 5-stars with the problems they had taking customers' orders that day. I'm sure they'll work it out soon, and maybe I'll come back and update my review then.
BTW, Regarding the new location:
I posted a couple pics of the new location because I had a bit of trouble finding it.
Joel L said it was in the NW corner of the complex of 32nd & Indian School, but I didn't know which corner of 32nd & Indian School. It's on the NW corner of 32nd & Indian School, in the NW corner of that complex. The address is 3134 E Indian School Road.
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