They shouldn't even get the star, but what the heck...it's the star that stands for stupid-terrible-assholes in restaurants. This place sucks!! Starting first with THE HOSTESS CANDACE who clearly doesn't know how to sit people accordingly. This is the same hostess I've read about in other reviews. Even if you make reservations she still manages to get it wrong. She will have you waiting for ever, so make sure to wake her up. She tends to fall into this I am so clueless kind of look( daydreaming). Not the brightest individual, clearly lacks common sense. But hey....what can you expect, it's CANDACE.
Oh and TOM the manager does not care one bit about his job. Lacks customer service BIG TIME!!! Don't even bother to tell him any bad situation you have encountered there. He might as well be known as CANDACE jr. He will look at you and try to BS you with his awful explanations. I told TOM that I've been waiting for a table for a party of five. Which was suppose to be a 35 min wait. Turned out to be 1hr and 25min later. I asked him how hard is to accommodate 5 people here. He said that he didn't have anything available, yet as we are talking about this I see other parties of 4 go by and get seated. All of these parties came way after us being there. I told him I would call corporate and tell them the situation and that I would make sure to point him (TOM) and CANDACE out about how terrible and crappy their customer service is here. As soon as I said that, he then turned around like a little lost kid and all of a sudden there's a booth available. WOW!! Talk about getting caught in a lie, funny how they quickly changed as soon as I said I would be calling corporate. Which I still plan on doing! So thank you TOM-aka Candace jr. AND CANDACE FOR YOUR CRAPPY SERVICE WE HAD THERE AND FOR HELPING ME MAKE MY DECISION NOT TO COME BACK HERE AGAIN. Manager and the hostess here should get employee of the month for excellent crappy service. Never once did he apologize about the inconvenience, but it's ok tho I believe in karma. Someone in a higher position will read this and it will come back haunt them. DON'T HURT THE BUSINESS JUST BECAUSE YOU ARE NOT HAPPY THERE! It's individuals like you two that make individuals like me not want to come back here. I'll take my spendings elsewhere, plenty of other restaurants nearby.