Bad service kills this place...which is a royal shame. The food is good even though requested medium burger was still undercooked in the middle. But seriously, this place needs to train its staff. Twice we have been here and the host had no idea what he was doing, and the staff had irritated looks on their faces. And the staff seems to congregate in areas near the order input system and you can overhear them complaining about working there. We waited 15 minutes for our server to arrive at our table...and that was on a non-busy Tuesday night. 2 managers stopped by our table so clearly they are top-heavy in management but seriously, focus on the hostess and waitstaff. They will kill your business unless you train them. Wine choices range from a dumpy low-priced option (one) and then jumps to selections that are $9 and up by the glass. For a burger joint I feel this is over-reaching a bit. A wine bar is a different story...