This was one of the most horrible hotels I have ever stayed at. The whole place smelled like an ashtry. Our room was on the 14th floor and the whole room smelled the same. I'm recommending that none of my friends and family stay here. The woman at the front desk was a nice sweet person, but there was a Chinese guy that worked there that argued with me that I had to pay him for two more days of staying in that sewer of a hotel. I told him that I had purchased a package deal from Vacation's Hawaii and it was all paid for. But he kept insisting that I had to pay. So my girlfriend who was outside waiting for me, came back into the hotel to see what was taking so long, and I explained to her what was going on. She pulled out her phone, showed this clown a copy of our confirmation, and all he said was oh ok. I was so pissed because after staying at this crappy hotel this guy actually wanted me to pay more. Never again. So to all of u who read this, if u like having ur clothes, luggage, room and anything u bring with u, smell like an ashtray. Than this will be the place for u.