This Einsteins location never fails to piss me off. I continue to go there because it is by far the closest Einsteins to my house. When they first opened I gave them a break because I figured in time they would work out the kinks. But a long while later, this has not been the case. The staff takes several minutes to even realize a customer is standing at the counter to order (really no excuse for that), and the wait for food is always unreasonably long. That is, if they haven't run out of literally everything first. From now on, I'll drive the extra 10 minutes to go to ANY other Einsteins location. My patience has worn thin with this place.