I've had two great experiences with Independent Auto:
1. Car broke down in middle of desert. Towed it to CarMax, which lacked the computer to fix an Audi. Brought it to Steven and Donovan who fixed things up, and made sure the CarMax warranty paid for most of the work
2. My car is a convertible and it needed a new roof. I found a great deal over the internet and they were able to install it in a day. (My car has never looked better)
Net/Net: I've never had a better experience with a car repair shop.