I took my computer to RedSeven recently when my friends were calling and telling me I had a nasty virus that was sending out gobs of email every fifteen mins. I had no idea my computer was infected. I was hesitant to do so because I needed my computer to do some work. No worries, the fellas over at RedSeven hooked me up with a loaner. I was able to get online and get my work done and get my home PC back the next day without missing a beat. I was going to take my computer to one of those BIG BOX store repair places. I am so glad I didnt. A friend of mine took their PC there and when it came back all of their family pictures, music and email was gone. I will only be using RedSeven in the future and I suggest you do the same.