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  • It's starbucks so the coffee and food taste like any other location. The reason that this location receives such a low rating is because of the service. While this location may be accessible and seem busy all the time, don't let that fool you. When your order inside, you watch a team of about 6-9 people fumbling around behind the counter. I've waited over 15 minutes for a simple drink, when having only 2 people order before me in line. It has never been a quick trip for me when I order from here whether in the store or via the drive-tru. The employees give definite preference to the people in the drive-tru. But again, don't be fooled. Sometimes the drive-tru can be even worse because there are more people ahead of you in line. The problem comes down to the fact that this store is just slow. I've watch them have to stare at recipes again and again and then often dump out a drink and start over. Certain people seem to spend too much time socializing, or there seems to be tension among the group and they completely ignore one another and avoid each other which often adds on to the wait time. I really want to like this location, and have given them multiple chances because I understand they just opened and are in the process of training people. However after waiting 20 minutes for a lukewarm cup of coffee today, I think I've given up.
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