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  • I bought a Groupon for a bikini wax and called today, hoping for an appointment in the next couple of days (usually not a problem for most places if your schedule is open). The woman on the phone asked if I was a new client, which I would be, and I told her that I had a Groupon. She said the soonest opening they had was April 28! What?! Over 3 weeks away?? I asked if it was because of the Groupon and she said, no, it was because I was a new client and so would take more time. I said I did not think that was a good business practice for new clients (having someone wait that long for an appointment). She said something I did not understand. I then said that I wanted an appointment this weekend and again asked if they had any openings. She said they did not have any openings. I find it hard to believe that their schedule is so tight they cannot find a block of time to fit me in, even if they wanted to schedule me for an hour. And, if they were that busy, it seems unlikely they would run a Groupon deal. BTW, I am used to bikini/brazilian waxing taking 30 minutes or less.The Groupon deal expires May 8, so you better call in the next week to get your appointment in time since the Groupon deal says new clients only.
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