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| - I specifically went to this location, even though Desert Ridge is much closer to my home, after looking up the availability of a book I want that the other location didn't have. The website said it was in stock, so off I went. When I arrived I attempted to find the book myself. Fail. I went to the info desk where four women (employees) were chit-chatting, and it took them a solid 45 seconds to realize I was even there, then one had to point me out to the woman who was actually supposed to be manning the booth for help. Despite the fact that their computer listed the book in stock, she too could not find it on the shelf. "It could be anywhere in the store," she said. Then just looked at me. Because she wasn't going to help me actually find it so her store could actually make money and afford to pay her. I asked her to check and see if it was on hold for someone else so I didn't waste any further time looking for it; she agreed then disappeared in the exact opposite direction of where the books on hold are kept. Two other women came over and repeated the exact same scenario. It was very bizarre and unhelpful, and they all made me feel as if I was wasting their time - I'm so sorry, I'm just a potential paying customer. The real kick in the pants is that Amazon has it $5 cheaper including shipping, but I just wanted it today. I wasted that $5 in gas easily. Short story: Very unhelpful staff, not interested in making a sale. Will not return.
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