If there was a zero star rating I would have put it. This is one of the worst restaurants I've been to. The first time I went here I thought it was nice at first. But that's where the positive ends, right after we were seated at our table. The restaurant was very cold even though it was the winter and the hostess was quite rude. I understand that it was quite busy that day but almost everyone that was there had already ordered when we got there. So why exactly did we wait a good 40 minutes to order drinks. DRINKS! NOT actual FOOD but DRINKS. Mind you we went at around 7, which is later than the usually dinnertime rush. Also, while looking at the menu I found nothing that I liked. There was no really basic food (I'm more of a simple plain cheeseburger kind of person when ordering at restaurants) except for on the lunch menu. So I ordered dessert. Yes, I actually hated the options on the menu THAT much that I ordered a brownie with ice cream on top for dinner. So then we finally were able to order our food and then we waited another hour until the food was served to us. Now if we had had a large party then maybe, MAYBE, I would understand the long wait. But it was only for four people. If you recall I ordered a desert, which was disgusting. The brownie was overly hot and the ice cream was soup on top of the brownie. Everyone else's food was pretty disgusting and my dad's chicken wings were also UNDER COOKED. At the end of our meal the manager was circling the restaurant making sure that everyone was satisfied. My father told him about it and the nice man took off the cost of the chicken wings. So we figured that we wouldn't go there again. But then just a few weeks ago we decided to go there again because we wanted to go out to celebrate school being out for summer. We decided to get outdoor seats since it was a nice evening and we didn't want to have to deal with the overly air conditioned indoor seating. But the waitress placed us at a table with the sun beating directly into our eyes even though there were two other tables that were in the shade and had umbrellas. We asked the waitress to put us at another table and she did so with no attitude so we had hope for this visit. Sadly it turned dour AGAIN when we waited about the same wait to order and get served as we did the previous time. The hostess had very long hair that was just down, which I thought was interesting that they didn't make her put it up in a pony like they would do in most workplaces. So when she served our drinks her hair went right into my brothers drink. We all ordered the same burger. And the burger was burnt to a crisp and tasted pretty bad. Plus we had fries as a side to our burgers and there was no ketchup on the table just hot sauce and BBQ sauce, which was odd because that is a pretty standard condiment to have at a restaurant. In the end we will NEVER EVER got to this place again. Sorry for the long review I just feel very strong about this place. I definitely would not recommend. Also there was really nothing on the menu for kids so it's not really an ideal family place.