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http://www.openvoc.eu/poi#funnyReviews
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  • I wanted to like them, I really did but the customer service is HORRIBLE. I'm taking care of a friend's dog who has insurance through pet smart and I am added onto their account as an authorized person to take care of their dogs for whatever needs the dogs need. Well the female vet there won't see the dog unless it's on a plan under me, but it's THEIR dog and I have my own vet that I've been going to for years that I LOVE and won't trade them for anything. What's the point in forcing me to take the dog and putting it under me when the dog is already on a plan and belogs to someone else? These people are nothing but scammers and try to extort money out of you when ever they can. The cost of shots and services is NOT worth it and you're better off going to a different vet that is NOT a banfield hospital. BUT if you do choose to go to this one, get an appointment with Dr. Cooper, he's actually the Chief of Staff AND he's a decent guy unlike the female vet who is a crook and someone who will waste your time. You've been warned!!
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