We've used Rakeman in this old Condo complex for decades so when the insides of my toilet needed replaced along with the toilet shut off valve that spun freely and never actually shut the water off, naturally I called Rakeman, at 3pm. on July 5th. I spoke with Cindy who had Alex M. here by 4:40. Alex is super polite and has been a plumber for over a decade. He fixed the toilet and the valve (which required a little extra work as it's an old place) in just under an hour. Alex M. worked in a small cramped condo and got the job done quickly and correctly making some needed adjustments as well and explained exactly what he was doing. He was totally done by 5:30 and I have same day piece of mind and a working toilet (actually a much better working toilet) and shut off valve for under $200 which was way under the phone estimate. It was worth it. Thank you Alex M!!!