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  • I am hooked on their glass jelly tea, less sweet, less ice and adding a piece of grass jelly. Yet there was a lady tonwho did not know about check in and she said I can not use it because the store stop doing it. After I pressed the issue because it was still on Yelp apps, she said I can not use it twice and went on to serve other customer. When I showed her I can check in as many times as possible and showed that I can get free one topping, finally said she can give me the refund. I was tired by then and told her I will use it next time. Instead of using check in, I just want to post this so that the owner can see this for better customer service. I do not think this is normal because usually they have had better services, so I was so disappointed. I hope this lady was just an isolated case or it was her bad day.
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