Sorry my update is late but I wanted to tell everyone that we went back to NYPD recently and had a great time. Nikki (the CEO - Chief Experience Officer) went above and beyond what we have every experienced from any restaurant with an invitation to come back for dinner on NYPD, as well as refunding our money for the last visit that was not so good (see previous review). At any rate, food was great, service was great, garlic knots were actually garlic knots and the pizza and spaghetti were excellent. We will definitely be returning to NYPD in the future when we want a sit down dinner. Thank you Nikki for whatever you did to get NYPD back up to speed. We are happy to know when we have a concern that NYPD listens and does what is needed to remedy whatever is wrong. In this day and age or poor customer service, it's nice to see there is at least one company out there that truly knows what customer service is all about.