| rev:text
| - Unfortunately, our experience tonight was memorable ... not in a good way! We ordered the wine & tapas. Once our tapas were delivered, we ordered our dinners - to be eaten together. Well, the kids' food came, then my son's, then mine ... 5 minutes passed & our server scanned the table, realizing my husband's food had not yet been delivered made a comment that he was going to "check on it". He reappeared a few minutes later, looked @ our table & got this look on his face like he just remembered what he was supposed to do, disappeared then returned with my husband's dinner. By now the kids were almost done with their food, my son & I had stopped eating so we could eat together. My husband instructed the server to pack his up to go. When our server returned with the to-go box, another persson was with him. She didn't introduce herself but she kept apologizing (i figure she was the expeditor that didn't expedite). Now if you're my husband and everyone else received their food and you had to wait, how upset would you be? He turned down her offers of a free drink and dessert - she could've just comped his meal but that didn't happen. Our experience in the food industry is there is a 2-minute check after you've served your guests their food. This was very, very disappointing, next step is to call corporate office
|