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  • RUDE! I could NOT believe this is Salvation Army! First, I'll start with a few positives. The area is nice and since the building is on a recently constructed road, the whole building and area from the outside is extremely clean and aesthetically pleasing. Not to mention several other shopping centers, retail stores and restaurants are all within a mile. GREAT area. Once you park and walk into the store it looks very clean. Clothes are organized in two parts. FIRST, by size. Then within each size they are organized into sections by colors. Basically, arranged small to large sizes and grouped within the sizes by color; orange, red, yellow, green, blue, etc. After all this organization though, I have to ask one BIG question?? WHY? WHY DOES THE SALVATION ARMY FEEL THE NEED TO STAPLE PRICE TAGS ON CLOTHES!! You risk damaging the clothes using staples and risk further damaging clothes by removing the staples. Nonetheless, I waded through the clothes because when I go thrift shopping, I'm looking for something in particular that I feel I need in my wardrobe. As I was looking one of the RUDEST workers comes up right behind me, does not say ANYTHING, and places a shirt on the rack about a foot away from me! I didn't hear anything until I heard the click of the metal hanger on the rack and I spun around to see what that sound was! I replied sarcastically, "Sorry, was I in the way?" She doesn't even look at me and says, "No, you're fine." Thanks for the warning. RUDE! I was looking for a black, thin fleece like jacket. I finally found one BUT there was no price tag. Well, a missing price tag has never been an issue for me in ANY thrift store....until today. I take the jacket to the front and I asked the clerk (after I nearly stood there for a minute and 3 ladies had their heads under the cash register working on one, just ONE of the two registers that were open at the front) and I asked, "What's the price of this jacket, I could not find the price tag?" The female cashier was very abrupt and said, "Oh, well, we don't price them here. If there isn't a price tag then we have to send it the back warehouse to be priced." She then took the jacket away from me. Once again, that was completely unnecessary and uncalled for towards a customer. I was so shocked at this LACK of customer appreciation that I didn't think to press her. I was with my roommate at the time and she "knocked" some sense back into me (what are BEST friends for?) after telling her the story and said, "You BETTER go back up there and get someone to price it!" After approaching one of the OTHER 3 ladies still working at the front, I was able to get her to deliver the jacket to the back warehouse and she came back with a price. Even though it wasn't the color of the day, I still wanted it at $5.99. That brings me to my next comparison. $5.99 is actually pretty high for some of the thrift shopping I've done where I've purchased similar jackets for $2-3 WITHOUT a discount. So, this Salvation Army has MUCH HIGHER prices than some other thrift stores like Goodwill and Thrift Nation. If I find something I like, it's not an issue paying that price, especially for a good cause. I'm just saying there are cheaper prices around for thrift shopping. What does separate this Salvation Army from others is there are unique selections of clothing in this store from such as "Vintage Clothing" and "Brand Name" sections which not every thrift store have. Overall, GREAT selection and browsing opportunities with prices above normal for thrift stores (but there are good deals with the color of the day) but with the lack of appreciation and consideration from the workers I will NOT be returning here! I hope no one has an experience like this in any type of thrift store working towards a good cause. By the way, they DO accept credit cards but the machine was "not working" this day so it could happen to others.
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