About: http://data.yelp.com/Review/id/p8HpGjykNIUJ14Dhf53JJQ     Goto   Sponge   NotDistinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • This is a terrible dealership. I am very disappointed in the service that I have gotten during the whole sales process of my new 2017 q7. My husband and I went in to test drive and had excellent service from Becky and Zach initially and unfortunately it's been all downhill from there. They did not have many q7 in inventory and had to get one from out of state. I was fine with this and set up an appointment the following week to sign the paperwork and pick up the car. I received several emails and calls to confirm that I would be there at 6 pm on Monday evening for my appointment, which I confirmed. When I arrived a few minutes before 6 Becky greeted me and took me to see my new vehicle. Becky was new to the dealership and although I tried to be patient she didn't know many of the features on the car when I asked her. I had to leave fairly quickly so I just ignored it and figured I could read the manual on my own and figure out the technical things myself. It was well past 6:30 and she let me know that they were running a little behind. I said ok and she said it should just be a few minutes. Around 7:15 I told them that I wouldn't be able to stay much longer due to my infant being at home and I had come directly from work. She and zach reassured me that it wouldn't be much longer. I reminded them that my appointment was over an hour ago and they said that they had just gotten a last minute rush. I waited and at 7:45 I told them I had to leave and the manager George also came over to apologize. Then as I was about to leave someone was magically available to sign the paperwork and could do it within 15 minutes. I completed the paperwork and probably didn't leave until closer to 8:30 but I was glad it was done. I was interested in purchasing the cargo mat for the back and George assured me that they would order it for me for the inconvenience. A few weeks later Becky had called to check on how the car was going and I informed her that I still had no received the mat. She looked into it and scheduled to have it dropped off at my house on a Thursday. It still wasn't there the following Monday and when I checked in with her it was a miscommunication. Meanwhile they were all calling me from the dealership to pressure me into giving them 10s on their survey. The mat was delivered to my house with a bottle of wine when I got home from work. I thought this was a sweet gesture until I put the mat in my car and not only was it cheap flimsy plastic, but it didn't fit. I informed the team and they assured that it was a switch up in parts. (I mean they have the car on their lot they could have checked themselves). I also reviewed the Audi website and noticed the rubber logo mat that I was originally promised. So then yesterday they delivered a new mat. Still flimsy, still doesn't fit but covers more of the area than the old mat. Would not recommend this dealership. For a luxury vehicle you get subpar service. I will definitely never purchase another vehicle from here again and go back to BMW.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 121 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software