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| - I saw an ad boasting pizza huts new menu, sort of like Dominos' overhaul a couple years back, which was needed and I liked.
So I wanted to give Pizza Hut a shot having not liked them compared to Papa Johns and Dominos. I ordered 2 mediums 2 toppings for 20 bucks, delivery, including tip. I got a chicken and bacon pizza, and a pineapple ham one, hand tossed style, with the new flavored crusts on each, cheddar on one and garlic bread on the other; new idea. Poor execution, the pizza is just flavored wrong, all I tasted was the sauce which is too tangy/garlicky. There's hardly any cheese and the dough still is more cardboard than it should be. There was hardly any bacon on my pizza, it was more like bacon bits. I was disappointed.
It got worse an hour later when I was restricted to the toilet for about 47 minutes with uncontrollable diarrhea, and then had some puke spells at the same time. My buddy had only one slice of the chicken bacon pizza and texted me that he also was experiencing a similar stomach disaster.
I waited about an hour and called Pizza Hut. Asked for the manager and waited for 10 minutes to talk to some guy who could barely speak English. I didn't want a refund, I really didn't want a new order, I only called to let them know there was possibly an issue with their chicken or something. So this guy who could barely speak english and claimed to be the manager, hurries me through my little anecdote about pizza and my butt and stuff, hehe, and then tells me to send an email. An email? To who? Idk, he didn't or really couldn't explain, language issues. And so I'm trying to make sure he knows there could be an issue with a product in his store, and he just keeps repeating "email, email" . 'Uh um, whatever then' . He hangs up on me. Hmm, I was laughing to myself after the phone went dead.
My pizza ended up in the trash, and so will this Pizza Hut location if this is how they conduct their business regularly.
Avoid this place, trust me, even despite my experience here, I realize that's something that could possibly happen and is unusual, but just based on the pizza quality. It's shit compared to any other pizza place there is, including Little Caesars, for real.
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