My garage door finally gave out. So I called Cookson Doors, after having kept the card from their sales gentleman, Michael, for a few years. He had someone out the next day to discuss options and I decided to replace whole 20 year old system. I just love it. My teenager immediately commented on how quiet and smooth the new system is. I cannot even hear him come home any more. The whole process, from ordering to install was a week. Wonderful to have such prompt courteous service. Would highly recommend.