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  • Another disappointing visit to this Fat Willy's. The customer service is just as horrific as the food. After many second chance visits, this will be my last visit due the extremely bad customer service . Management only seems concerned with being right rather than making customers feel heard. I tried to inquire as to why my drinks did not fall in line with the happy hour information listed on the menu and instead of speaking to me to try and understand why I would interpret my drinks to be a price different than what I was charged, the manager on duty chose to argue with me over two dollars. I would like to report that this was the first time I have had issues with customer service, bad sadly this is the only thing constant about this restaurant , poor service.
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