Thought I had a bad kitchen faucet. Scott showed up and explained how it was just the cartridge, and I could fix it myself with free parts from Moen (Lifetime guarantee). No charge! Saved me maybe $100. Since he was there I asked for a hot water heater quote as mine was over 5Yrs old. Just 4 days later it sprung a leak, and since his price was best vs others, I gave him the work. While here for that work, I asked for a price on under sink emergency-turn-off valve which wouldn't turn, and hot and cold water valves which were corroded. Again, better price than 2 others who quoted later, so I gave him the work. Can't say enough good stuff about Scott. Honest guy, quality work, good prices.