$13.50 to steam only a cotton dress and it was still creased when I got it back! They are so expensive, and argumentative if you ever question anything. I politely said either tell me you can't get the creases out and don't charge me or if you're charging me that much it better be right! They used to pick up and deliver then they told me they won't do it anymore unless I am a weekly customer, even though they deliver to my neighbor and wouldn't have to go out of their way.