So I had one guy show up today (from a different service) sent by my Property Management team to clean my carpets and he quotes me $80 for two bedrooms (very minimal square footage due to the beds and furniture) and I told him that I thought that was high. I proceeded to call Jay's since the reviews all look fabulous online. The gentleman who answered the phone told me he'd charge me $100 - $120 for the same rooms and that I should have just used that guy with the other service today. He basically laughed at me and suggested that the $39 service guys are "bait and switch" which may be true but I'm one of those people who do my homework first. The thing is I just need to show my property management people that I had the carpets cleaned, just a basic service since there's nothing wrong with them - no stains or anything - and I'm just renting. The way I was treated by Jay's was very off-hand and unprofessional in my opinion. The service itself may be another matter but my first impression subsequently led to me writing this review purely based on my phone inquiry today.